Acceptable Use Policy

1. Scope

This Policy applies to all content types, including:

• Images: the photo of yourself you upload.
• Video: AI-generated videos.
• User inputs: any prompt, instruction, or other input you submit.

2. Content standards and prohibited categories

The Service prohibits generating the following six categories of content:

• Pornography / NSFW: any pornography, explicit sexual acts, promotion of sexual services, or non-consensual intimate imagery, including synthetic sexual content.
• Violence / gore: extreme gore, dismemberment, torture, or content that promotes, threatens, or incites violence, terrorism, or self-harm.
• Hate speech: content that incites hatred, discrimination, or violence, or degrades people based on race, ethnicity, religion, gender, sexual orientation, disability, or similar identity characteristics.
• Child safety / CSAM: child sexual abuse material (CSAM), any sexual content involving minors, or the sexualization, grooming, exploitation, or endangerment of minors, including fictional, synthetic, and AI-generated depictions.
• Deepfakes / impersonation: deceptive synthetic depictions of real people, including face swaps, non-consensual intimate deepfakes, identity fraud, scams, and false endorsements, whether or not the individuals consent.
• Copyright / trademark infringement: unauthorized reproduction, modification, or distribution of protected works, logos, or brand assets, and counterfeit or misleading branded content.

2.1 Absolutely prohibited — zero tolerance (immediate action; may be reported to authorities)

• Child sexual abuse material (CSAM) or any sexual content involving minors.
• Content that promotes or facilitates terrorism, extremism, or mass violence.
• Technical instructions for weapons of mass destruction.
• Content inciting genocide or ethnic hatred.
• Deepfakes of real individuals, including face swaps, nudification, intimate-scene compositing, and fabricated statements or actions, whether or not the individuals consent.

2.2 Restricted — subject to review

• Politically sensitive content that may be misleading.
• Medical, legal, or financial advice that must comply with local regulations.

2.3 Generally prohibited conduct

• Generating or spreading misinformation or disproven claims.
• Impersonating real individuals, brands, or organizations.
• Infringing intellectual property, publicity, or privacy rights.
• Deceiving users by passing AI-generated content off as human-created.
• Bulk-generating spam or deceptive commercial content.
• Jailbreak prompts designed to bypass the Service’s safety measures.

2.4 Source of uploaded material

You may upload one photo of yourself and one photo of another adult who has given you permission to appear. Before uploading you must confirm that both people are 18 or older, that the first photo is of you, that you have the second person’s consent, and that neither photo shows a minor, a celebrity or a public figure. Uploading a photo of anyone without their consent, or of a minor, celebrity or public figure, is prohibited. Having someone’s permission does not authorize generating the deepfake content prohibited under Section 2.1.

3. Content moderation and record-keeping

We operate a multi-layer moderation system: automated review, human review, and periodic sampling.

3.1 Automated review (real-time)

All requests and generated content are scanned in real time by safety filters:

• Input filtering: automated safety screening of the uploaded photo before generation.
• Prompt filtering: the generation instruction is screened by Waffo Prompt Sift before a render starts; a request is held unless the check returns allow.
• Output filtering: real-time safety assessment of generated videos.
• Safety tools used: Waffo Prompt Sift screens each generation instruction before a render starts; the video provider's built-in safety checkers screen the input photo and the generated video before delivery.

3.2 Human review

• Auto-flagged content enters a human review queue.
• User-reported content is reviewed manually by our trust and safety team.
• Reports are reviewed and qualifying content removed within 48 hours.

3.3 Record-keeping

• Reports, review decisions, and enforcement actions are logged for appeal review and enforcement audits.
• Uploaded photos are deleted automatically 7 days after upload and finished videos after 30 days (see the Privacy Policy).

3.4 Content severity levels

4. Reporting

4.1 When to report

• Content or behavior that violates this Policy’s content standards.
• Critical violations involving child safety or terrorism.
• AI impersonation or infringement of your own rights.

4.2 Reporting principles

• Confidentiality: reporter identity is strictly protected.
• Impartiality: all reports receive independent, objective review.
• Anti-abuse: malicious or false reports are recorded and actioned.

5. Reporting channels

• Online report form: https://www.ilovesmith.com/report
• Report email: support@ilovesmith.com
• Customer support: https://www.ilovesmith.com/contact

6. Response and processing timelines

7. Enforcement actions (escalation ladder)

8. Appeals

You may appeal an enforcement decision within 14 days of receiving notice:

• Appeal channel: support@ilovesmith.com (subject "Appeal").
• Timeline: reviewed within 10 business days.
• Review method: reviewed by a reviewer independent of the original decision.

9. Transparency and policy updates

• Material changes are notified at least 15 days in advance.
• Continued use of the Service constitutes acceptance of updates.

10. Contact us

• Safety and report email: support@ilovesmith.com
• Appeal email: support@ilovesmith.com
• Company name: 千跃网络科技有限公司 (Qianyue Network Technology Co., Ltd.)
• Address: China. The full registered address is available on request from support@ilovesmith.com.